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Birds Boxers Returns & Exchanges
At Birds Boxers your satisfaction is our top priority. We stand behind, in front of and beside all of our products. Basically, if you're not happy, we're not happy. That being said, we will gladly accept all Returns & Exchanges through your chosen delivery service. We strongly recommend that you choose a service that can provide tracking information. Birds Boxers is not responsible for any packages lost during the returns process if tracking information is not available. Refunds on returns will only be applied to the original form of payment.
We want you to be as pleased with your goods as we are to send them to you. We make really great products, but we're proud to couple them with even better returns. So don't worry, we've got you all taken care of. Here's a list of ways to make R&E (returns and exchanges) a lot more like R&R (we know we don't have to explain this one).
Returns:
- For all products purchased directly from Birds Boxers over the phone, online at birdsboxers.com or at one of our retail stores, we're happy to issue a full refund within 90 days of purchase so long as a receipt is provided.
- Any merchandise that was not purchased directly from Birds Boxers that is accompanied by a receipt issued within 90 days will be eligible for a full merchandise credit.
- For all merchandise returned without a receipt, we'll gladly issue merchandise credit for the last retail value of the goods.
- Shipping charges for orders are nonrefundable.
Exchanges:
- All exchanges accompanied with a receipt within 60 days of purchase will be eligible for a full merchandise credit.
- For all merchandise sent back without a receipt, we'll gladly value the goods at their last retail value.
- If you are exchanging an item(s) because of a mistake on the behalf of Birds Boxers, we will not charge you for shipping the goods back to us.
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